Selling by Phone: How to Reach and Sell to Customers in the Nineties

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9780070523760: Selling by Phone: How to Reach and Sell to Customers in the Nineties

This text features the specific skills and techniques of selling effectively over the phone. It emphasizes consultative selling rather than product selling and gives tips on how consultative selling can be initiated, developed and continued over the phone, using specific techniques and strategies. The book is designed for sales people in any industry who sell any product.

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About the Author:

Linda Richardson is presidetn of The Richardson Company, sales and leadership consultants to business. She teaches at the University of Pennsylvania's Wharton School and is the author of Selling By Phone, Stop Telling, Start Selling; and Winning Group Sales Presentations.

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Linda Richardson
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Book Description McGraw-Hill Education - Europe, United States, 1995. Paperback. Book Condition: New. Language: English . Brand New Book. Most salespeople spend half their working lives on the phone. This comprehensive guide helps them maximize that time for two key results - dramatically higher sales and stronger customer relationships - regardless of the product or service being sold. Linda Richardson, a pioneer in consultative selling, demonstrates how to use the phone to establish rapport; determine customer needs; get appointments; close sales; and much more. It includes worksheets to help readers test their skills and hone their teleselling techniques for all types of clients and sales situations. Bookseller Inventory # AAC9780070523760

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Richardson, Linda
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Book Description McGraw-Hill Education 12/22/1994, 1994. Paperback or Softback. Book Condition: New. Selling by Phone: How to Reach and Sell to Customers in the Nineties. Book. Bookseller Inventory # BBS-9780070523760

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Book Description McGraw-Hill Education - Europe, United States, 1995. Paperback. Book Condition: New. Language: English . Brand New Book. Most salespeople spend half their working lives on the phone. This comprehensive guide helps them maximize that time for two key results - dramatically higher sales and stronger customer relationships - regardless of the product or service being sold. Linda Richardson, a pioneer in consultative selling, demonstrates how to use the phone to establish rapport; determine customer needs; get appointments; close sales; and much more. It includes worksheets to help readers test their skills and hone their teleselling techniques for all types of clients and sales situations. Bookseller Inventory # AAC9780070523760

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