TQM and ISO 9000 for Architects and Designers

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9780070462779: TQM and ISO 9000 for Architects and Designers

Applications of Total Quality Managements (TQM) and ISO 9000 standards to provide quality assurance and quality control in architectural practice are made accessible in this graphic-oriented reference. Professionals learn how to evaluate their TQM needs, then design, structure, and implement their system.

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A must-read book on quality management-written for architects by an architect Improved performance... reduced risk... increased profitability-just some of the proven benefits of quality management. Now, for the first time, a leading expert on quality mangement and control in building design and construction shows you how to adapt the methodologies of TQM and ISO 9000 theories and offers practical methods on how to use them daily to make your projects better. This practical guide is packed with indispensable tips, advice and instructions to take maximum advantage of quality management. You get: handy diagnostic and self-audit techniques to help you evaluate your TQM needs; step-by-step guidance in how to design, structure, and implement the right system-including how to adapt it to your changing needs; hot tips and useful ideas from around the world, including successful implementation strategies; easy-to-understand explanations of key management tools such as partnering, design reviews, and construction document control.

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Charles Nelson, C. Nelson
Published by McGraw-Hill Companies (1996)
ISBN 10: 0070462771 ISBN 13: 9780070462779
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Charles Nelson; C. Nelson
Published by McGraw-Hill Companies (1996)
ISBN 10: 0070462771 ISBN 13: 9780070462779
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Published by McGraw-Hill Companies (1996)
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