Philip Crosby's Reflections on Quality: 295 Inspirations from the World's Foremost Quality Guru - Softcover

Crosby, Philip B.

Softcover

ISBN 10: 0070145253 ISBN 13: 9780070145252

Publisher: McGraw-Hill Inc.,US, 1995

Synopsis

This is a book of 365 - one a day - inspirational one-liners. It grows out of Crosby's entire body of work, which includes thoughts not just on quality themes, but also on management and life in general. These are all based on Crosby's "Guidelines for Browsers" which are a feature at the end of all his books. This book addresses both general management issues and quality issues.

About this title

About the Author:

Phillip B. Crosby has had 39 years of hands-on experience as a quality management professional and an executive. While with Martin Marietta he created the concept of ZZeroDefects. During 14 years as Vice-President of the ITT Corporation he was responsible for quality worldwide in 87 divisions. In 1979 he founded Phillip Crosby Associates, Inc. (PCA), which became the world's largest quality management consulting firm. Each year 20,000 executives and managers attaend the Quality College of PCA. In 1991 he retired from PCA and now serves as Chairman of Career IV, Inc., in Maitland, Florida, spending his time working with those who would become executives, and speaking to groups. His other books include Quality is Free, Running Things, The Eternally Successful Organization, Let's Talk Quality, Leadeing, and The Art of Getiing Your Own Sweet Way.

About this edition

• Publisher: McGraw-Hill Inc.,US
• Publication date: 1995
• ISBN 10: 0070145253
• ISBN 13: 9780070145252
• Binding: Paperback
• Number of pages: 144