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This guide identifies ten types of difficult people on the job, including tanks, snipers, grenades, know-it-alls and think-they-know-it-alls. It shows how to get results with each type and explains: how difficult people think, what they fear and why they act as they do; why difficulty is in the eye of the beholder; and how to cultivate nine "take-charge" skills that turn conflict into cooperation. The book contains humorous cartoons and should help boost teamwork.
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- PublisherMcGraw-Hill Inc.,US
- Publication date1994
- ISBN 10 0070078394
- ISBN 13 9780070078390
- BindingHardcover
- Number of pages199
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Dealing with People You Cant Stand: How to Bring Out the Best in People at Their Worst
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Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst
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Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst
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Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst
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Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst
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DEALING WITH PEOPLE YOU CAN'T ST
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(1994)
ISBN 10: 0070078394
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Dealing with People You Can't Stand
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