"synopsis" may belong to another edition of this title.
Covering the whole range of conflict settings-interpersonal, group, and organizational-Working Through Conflict provides an introduction to conflict management that is firmly grounded in current theory and research.
New to This Edition
Praise for Working Through Conflict
“I find this text to be superior to others in the conflict area in most every regard. It is thoroughly researched, well written, and involving for the students.”
Dale L. Shannon, Western Michigan University
“The cases are wonderfully suited to the subject as a whole. They illustrate the theoretical concepts and are skillfully woven into the text explanation.”
Gary Hartzell, University of Nebraska Omaha
“A substantial amount of space is devoted to each key concept, rather than trying to cover everything about conflict. This provides students with a more thorough grasp of each, rather than overwhelming them with terms to memorize.”
Laura L. Jansma, University of California, Santa Barbara
“In addition, I like the text because it offers an interactionist approach to conflict, a cogent discussion of power, thorough treatments of the literature, and a good balance between theory and practice.”
Steven Combs, Loyola Marymount University
“'I know of no other general text about conflict that is as judiciously constructed as is Working Through Conflict. The scope of the text is admirable, but the authors don't try to spread themselves too thinly...”
Kevin E. McClearey, Southern Illinois University at Edwardsville
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