13.45 Jan Carlzon Moments of Truth

ISBN 13: 9780060915803

Moments of Truth

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9780060915803: Moments of Truth

The president and CEO of Scandinavia Airlines (SAS) shows how to adapt to the new customer-driven economy.

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Moments of Truth

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"The best book on leadership by a CEO."--John Naisbitt, author of "Megatrends

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Book Description HarperCollins Publishers Inc, United States, 2011. Paperback. Book Condition: New. New edition. 198 x 132 mm. Language: English . Brand New Book. The president and CEO of Scandinavia Airlines (SAS) shows how to adapt to the new customer-driven economy. Bookseller Inventory # AA89780060915803

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