During a two-year urban adventure through the world of commerce, journalist Alex Frankel proudly wore the brown uniform of the UPS driver, folded endless stacks of T-shirts at Gap, brewed espressos for the hordes at Starbucks, interviewed (but failed to get hired) at Whole Foods, enrolled in management training at Enterprise Rent-A-Car, and sold iPods at the Apple Store.
In this lively and entertaining narrative, Frankel takes readers on a personal journey into the land of front-line employees to discover why some workers are so eager to drink the corporate Kool-Aid and which companies know how to serve it up best.
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“I see Alex Frankel as the Jane Goodall of the modern Workplace jungle.” (Po Bronson, author of What Should I Do With My Life?)
“Like an intrepid anthropologist, Frankel immerses himself in self-contained commercial cultures and resurfaces to write with empathy and insight.” (Dan Gross, Newsweek columnist and author of Pop! Why Bubbles Are Great for the Economy)
“Insightful, personal, and funny. Frankel does the impossible—he gives corporate culture a soul.” (Rodney Rothman, author of Early Bird)
“Savor the reporting on offer...” (Wall Street Journal)
“A book that takes readers behind the scenes at some of the country’s best-known companies...” (Washington Post)
Alex FrankeL is a writer based in San Francisco. He has written about business culture and adventure for Wired, Fast Company, The New York Times Magazine, and Outside, and he is the author of Wordcraft: The Art of Turning Little Words into Big Business.
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Book Description HarperBusiness. Hardcover. Book Condition: New. 0060849665. Bookseller Inventory # Z0060849665ZN
Book Description HarperBusiness 2007-11-20, 2007. Hardcover. Book Condition: New. First Edition. 0060849665. Bookseller Inventory # Z0060849665ZN
Book Description Book Condition: Brand New. Book Condition: Brand New. Bookseller Inventory # 97800608496651.0
Book Description HarperBusiness, 2007. Book Condition: New. Brand New, Unread Copy in Perfect Condition. A+ Customer Service! Summary: Journalist Frankel went undercover and joined the ranks of low-paid, retail, and service employees of some of America's best-known companies to find out how these companies train thousands of average individuals, turn them into cheerleaders for their products, and then send them to the front lines where they become the main point of contact with customers. Bookseller Inventory # ABE_book_new_0060849665
Book Description HarperBusiness, 2007. Hardcover. Book Condition: New. First Edition. Bookseller Inventory # DADAX0060849665
Book Description HarperBusiness, 2007. Hardcover. Book Condition: New. book. Bookseller Inventory # 0060849665
Book Description HarperBusiness, 2007. Hardcover. Book Condition: New. Bookseller Inventory # P110060849665