Verbal Judo: The Gentle Art of Persuasion - Softcover

Thompson, George J.; Jenkins, Jerry B.

Softcover

ISBN 10: 0060577657 ISBN 13: 9780060577650

Publisher: Avon A, 2004

Synopsis

A guide to improved communication shows readers how to avoid the most common conversational disasters, listen and speak more effectively, engage people through empathy, and use a simple, easily remembered strategy to communicate point of view. Reprint. 20,000 first printing.

About this title

From the Back Cover:

"When you react, the event controls you. When you respond, you're in control."

Verbal Judo is the classic guide to the martial art of the mind and mouth that can help you defuse confrontations and generate cooperation, whether you're talking to a boss, a spouse, or even a teenager. For more than a generation, Dr. George J. Thompson's essential handbook has taught people how to communicate more confidently and persuasively in any situation. Verbal Judo shows you how to listen and speak more effectively, engage others through empathy (the most powerful word in the English language), avoid the most common conversational disasters, and use proven strategies to successfully express your point of view—and take the lead in most disputes.

This updated edition includes a new foreword and a chapter featuring Dr. Thompson's five universal truths of "human interaction":

1. People feel the need to be respected
2. People would rather be asked than be told
3. People have a desire to know why
4. People prefer to have options over threats
5. People want to have a second chance

Stop being frustrated and misunderstood. Stop finding yourself on the losing end of an argument. With Verbal Judo you’ll be able to have your say—and say what you mean.

About the Author:

George J. Thompson, PH.D., was the president and founder of the Verbal Judo Institute before his death in 2011. A former English professor and a black-belt master of karate, he created and crash-tested verbal judo when he was a police officer on an urban beat.

About this edition

• Publisher: Avon A
• Publication date: 2004
• ISBN 10: 0060577657
• ISBN 13: 9780060577650
• Binding: Paperback
• Number of pages: 240