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The One Minute Manager — THE ONE MINUTE APOLOGY - Softcover

 
9780007160068: The One Minute Manager — THE ONE MINUTE APOLOGY
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The latest addition to the phenomenally successful ONE MINUTE MANAGER series of business classics by Ken Blanchard: this new parable teaches readers how to accept responsibility for their errors.

The phenomenal business classic THE ONE MINUTE MANAGER introduced three secrets of management: One Minute Goal-Setting, One Minute Praisings, and One Minute Reprimands. Now told in Ken Blanchard's signature breezy style, this enlightening business parable the fourth secret of the One Minute Manager presents a concept that, implemented properly, is one of the most powerful actions for improving company and employee morale. Step-by-step, Blanchard teaches readers how to accept responsibility for their errors and to deal with the cause of the damage while maintaining their integrity.

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This text teaches readers how to accept responsibility for their errors - a powerful action for improving company and employee morale.
Review:
Good book.. You need tonread first one minute manager from same author to get better use of the tips given here. Glide to read. --By Ranjeet on 27 September 2014

At first I wondered if there couls be any substance in such a small book. But when I read it, I realized you don't have to go on for 400 pages to get the point across. Although I'm not sure that every bad relationship could be fixed by an apology, taking the steps suggested in the book sure can't hurt. Plus, knowing you might have to apologize later makes you think about what you're doing NOW. --By King JJ

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  • PublisherHarperNonfiction
  • Publication date2011
  • ISBN 10 0007160062
  • ISBN 13 9780007160068
  • BindingPaperback
  • Number of pages128
  • Rating

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9780688169817: The One Minute Apology: A Powerful Way to Make Things Better

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