The One Minute Apology: A Powerful Way to Make Things Better

 
9780007159239: The One Minute Apology: A Powerful Way to Make Things Better

The latest addition to the phenomenally successful ONE MINUTE MANAGER series of business classics explains how to accept responsibility for your errors – a powerful action for improving company and employee morale.

The phenomenal business classic THE ONE MINUTE MANAGER introduced three secrets of management: One Minute Goal-Setting, One Minute Praisings, and One Minute Reprimands. Now told in Ken Blanchard's signature breezy style, this enlightening business parable – the fourth secret of the One Minute Manager – presents a concept that, implemented properly, is one of the most powerful actions for improving company and employee morale. Step-by-step, Blanchard teaches readers how to accept responsibility for their errors and to deal with the cause of the damage while maintaining their integrity.

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Review:

"An invaluable resource for anyone who needs to say they're sorry."--Robert J. Nugent, Chariman and CEO, Jack in the Box, Inc.

"A testimony to the powers of repentance and forgiveness and how they improve relationships, your business and your home."--Cal Thomas, Syndicated Columnist

"This delightful story highlights the wisdom and power that is contained in an honest admission of being wrong."--Stephen C. Lundin, Ph.D., Harry Paul, and John Christensen, authors of Fish!, Fish! Tales and Fish! Sticks

"A shark-proof strategy for making everyone's life better."--Harvey Mackey, author of Swim with the Sharks Without Being Eaten Alive

"Read The One Minute Apology and discover a secret power that will makes things better for you."--Deepak Chopra

A shark-proof strategy for making everyone s life better. --Harvey Mackey, author of Swim with the Sharks Without Being Eaten Alive"

Read The One Minute Apology and discover a secret power that will makes things better for you. --Deepak Chopra"

This delightful story highlights the wisdom and power that is contained in an honest admission of being wrong. --Stephen C. Lundin, Ph.D., Harry Paul, and John Christensen, authors of Fish!, Fish! Tales and Fish! Sticks"

An invaluable resource for anyone who needs to say they re sorry. --Robert J. Nugent, Chariman and CEO, Jack in the Box, Inc."

A testimony to the powers of repentance and forgiveness and how they improve relationships, your business and your home. --Cal Thomas, Syndicated Columnist"

Review:

‘Read THE ONE MINUTE APOLOGY and discover a secret power that will make things better for you and the people you touch with your life.’ Deepak Chopra

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Ken Blanchard, Margret McBride
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ISBN 10: 0007159234 ISBN 13: 9780007159239
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Book Description HarperCollins, 2003. Hardcover. Book Condition: Very Good. The One Minute Apology: A Powerful Way to Make Things Better This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . Bookseller Inventory # 7719-9780007159239

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