In 1990, IBM had its most profitable year ever. By 1993, the company was on a watch list for extinction -- victimized by its own lumbering size, an insular corporate culture, and the PC era IBM had itself helped invent.
Enter Lou Gerstner. The presumption was that Gerstner had joined IBM to preside over its continued dissolution into a confederation of autonomous business units -- effectively eliminating the corporation that had invented many of the industry's most important technologies. Instead, Gerstner took hold of the company, making the bold decision to keep it together, defiantly announcing, "The last thing IBM needs right now is a vision."
Told in Lou Gerstner's own words, this is a story of an extraordinary turnaround, a case study in managing a crisis, and a thoughtful reflection on the computer industry and the principles of leadership. Summing up his historic business achievement, Gerstner recounts high-level meetings, explains the no-turning-back decisions that had to be made, and offers his hard-won conclusions about the essence of what makes a great company run.
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Lou Gerstner, Jr., served as chairman and chief executive officer of IBM from April 1993 until March 2002, when he retired as CEO. He remained chairman of the board through the end of 2002. Before joining IBM, Mr. Gerstner served for four years as chairman and CEO of RJR Nabisco, Inc. This was preceded by an eleven-year career at the American Express Company, where he was president of the parent company and chairman and CEO of its largest subsidiary. Prior to that, Mr. Gerstner was a director of the management consulting firm of McKinsey & Co., Inc. He received a bachelor's degree in engineering from Dartmouth College and an MBA from Harvard Business School.
Edward Herrmann, a Tony Award® winner and nominee, has starred on both Broadway and the West End, and appeared in well over forty motion pictures; he is perhaps best known for his portrayal of FDR in Eleanor and Franklin, as well as for his role on The Gilmore Girls.From AudioFile:
The former CEO of IBM tells the story of his company's amazing comeback from 1993 to 2001. Challenged by customers and employees worldwide and product-service lines that defied integration, Gerstner implemented solutions to turn the company into the integrated business giant it is today. Edward Herrmann's pacing and understated connection with the material in this memoir makes the audio seem compact and relaxed. The writing is also outstanding, lacking excessive pride or self-congratulation, so you don't have to elbow past the author's ego to absorb the many CEO-level insights offered here. An essential volume for anyone interested in technology, large organizations, or IBM's miraculous rebirth under Gerstner's leadership. T.W. © AudioFile 2003, Portland, Maine-- Copyright © AudioFile, Portland, Maine
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Book Description HarperCollins Publishers Ltd, 2002. Paperback. Book Condition: New. book. Bookseller Inventory # 0007154488