The Twelve Organizational Capabilities

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9780006388968: The Twelve Organizational Capabilities

Organizing for a successful future as if people mattered – an insightful examination of the principles and practices of the best organizations.

Why do directors and managers design and operate organizations as if the people who comprise them do not matter? Why do so many of them have such poor attitudes, knowledge and skills of the theory and practice of organizing?

To be able to look ahead and create effective and well-balanced organizations, it is vital to both look behind and look around at what has worked well before and what works well now in order to achieve a better operating structure for the future.

Organizations are crucially human institutions, and we have a natural tendency to want to group together for mutual benefit. But all too often they can be seen as mindless, unsatisfactory and heartless machines, devoid of passion, justice or even hope for those employed within them.

With the benefit of thirty years of academic research, his consultancy practice, and exhaustive debates with academics and practicioners, Bob Garratt presents, with case studies, the patterns which emerge in the most efficient, effective and profitable organizations.

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Review:

‘This book provides the key to resolving one of the most important issues confronting business and society.’
Tim Melville-Ross, Independent

From the Back Cover:

"A BOOK TO TAKE US BEYOND THE THINKING OF CURRENT MANAGEMENT FADS." GILLIAN HOLLINS, 'Strategy'

The first book to focus on practising rather that preaching that people are our greatest asset.

Organisations are not just machines driven by data and rationality. They consist of groupings of human emotion which can work for – or against – the organisation. Almost all organisations put too much emphasis on the short-term, simplistic, cost-related factors, and by doing so damage the vital experience base and social lubrication of the organisation.

Here, at last, is the antidote. After many years of action research, international management consultant Bob Garratt has identified the twelve organisational capabilities which are essential for measuring the effectiveness of organisations. His groundbreaking and revolutionary book gives directors and managers the tools they need to create both maximum effectiveness and efficiency.

"UNLIKE MANY CONSULTANTS, GARRATT UNDERSTANDS CORPORATE GOVERNANCE, HOWDIRECTORS WORK UNDER WHAT PRESSURES. THEY WILL FIND HIM A KNOWLEDGABLE GUIDE." 'DIRECTOR'

"GARRATT HAS A GOOD PRESCRIPTION FOR IMPROVING BUSINESS PERFORMANCE THROUGH RECOGNISING AND USING PEOPLE POWER." JOHN MULQUEEN, ' IRISH TIMES'

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Garratt, Bob
Published by HarperCollins UK (2001)
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