How Customers Think : Essential Insights into the Mind of the Market

Zaltman, Gerald

9781578518265

ISBN 10: 1578518261 / 1-57851-826-1
ISBN 13: 9781578518265

Publication Date: 2003

Editorial Reviews:
Synopsis:

Gerald Zaltman is a Professor of Marketing at Harvard Business School and a Fellow at Harvard University's interdisciplinary Mind, Brain, Behavior Initiative.


 

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How Cuctomers Think: Essensial Insights Into the Mind of the Market (ISBN: 1578518261 / 1-57851-826-1)
Zaltman, Gerald
ISBN 10: 1578518261
ISBN 13: 9781578518265
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Book Description: 2003. Hardcover. Book Condition: New. Dust Jacket Condition: New. First Edition; Eighth Printing. 8vo 8" - 9" tall; 323 pages. Bookseller Inventory # 32031

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How Customers Think: Essential Insights into the Mind of the Market (ISBN: 1578518261 / 1-57851-826-1)
Zaltman, Gerald
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Book Description: Harvard Business Review Press. Hardcover. Book Condition: New. 1578518261 This is a hardcover book with dust jacket. Bookseller Inventory # 161.XM143

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Zaltman, Gerald
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How Customers Think: Essential Insights Into the Mind of the Market (ISBN: 1578518261 / 1-57851-826-1)
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Zaltman, Gerald
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How Customers Think: Essential Insights into the Mind of the Market (ISBN: 9781578518265)
Zaltman, Gerald
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Book Description: Harvard Business School Publishing. Hardback. Book Condition: new. BRAND NEW, How Customers Think: Essential Insights into the Mind of the Market, Gerald Zaltman, How to unlock the hidden 95 per cent of the customer's mind that traditional marketing methods have never reached. This title provides practical synthesis of the cognitive sciences. Drawing heavily on psychology, neuroscience, sociology, and linguistics, Zaltman combines academic rigor with real-world results to offer highly accessible insights, based on his years of research and consulting work with large clients like Coca-Cola and Procter & Gamble. An all-new tool kit: Zaltman provides research tools - metaphor elicitation, response latency, and implicit association techniques, to name a few - that will be all-new to marketers and demonstrates how innovators can use these tools to get clues from the subconscious when developing new products and finding new solutions, long before competitors do. Bookseller Inventory # B9781578518265

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