Managing for Quality and Performance Excellence - Hardcover

9781305662544: Managing for Quality and Performance Excellence
View all copies of this ISBN edition:
 
 
Packed with current examples, cases, and illustrations, market-leading MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 10e focuses on the fundamental principles of total quality and emphasizes high-performance management practices, such as those reflected in the Baldrige Criteria. Written by experienced leaders in the fields of performance management and quality, the text delivers the definitive resource for coverage of ISO 9000 certification, Six Sigma, and the U.S. Malcolm Baldrige National Quality Award standards. A wealth of current examples from leading organizations throughout the world reflects quality as they emphasize the practical aspects of the book's managerial focus and pertinent technical topics. You can efficiently prepare to become an ASQ Certified Quality Manager, as this edition covers most of the Body of Knowledge required for ASQ certification. It's everything you need -- now and throughout your career -- to ensure quality management success.

"synopsis" may belong to another edition of this title.

About the Author:
William M. Lindsay is Professor Emeritus of Management at Northern Kentucky University. In addition to co-authoring eight editions of MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE (including predecessors), he is the co-author of TOTAL QUALITY AND ORGANIZATION DEVELOPMENT. He served as an examiner for the Malcolm Baldrige National Quality Award for four years, as a judge for the Kentucky Quality Award for five years and as a judge for the Seasongood Innovation Awards for the city of Cincinnati for three years. He is a senior member and past president of the Cincinnati Chapter of the Institute of Industrial Engineers, past president of the Cincinnati Chapter of the Association for Quality and Participation and a member of the American Society for Quality, in addition to membership with several other professional organizations. Dr. Lindsay continues to teach MBA courses in quality management and project management. He serves as a board member of CLASP, a local nonprofit after-school program for elementary-age children, and is an active volunteer at his church. He earned a B.S.I.E. from the Georgia Institute of Technology, an M.S. in engineering from the University of Cincinnati and an M.B.A. and Ph.D. from Georgia State University.

James R. Evans is Professor Emeritus in the Department of Operations, Business Analytics and Information Systems in the Lindner College of Business at the University of Cincinnati. He has served as president of the Decision Sciences Institute and served for 11 years on the board of examiners and panel of judges for the Malcolm Baldrige National Quality Award. He has been editor of the Quality Management Journal, published by the American Society for Quality and has served on editorial boards of numerous other journals. Dr. Evans has published 100 refereed papers and more than 50 editions of leading books. During the annual Quality Congress in May 2004, the American Society for Quality presented Dr. Evans and co-author Dr. Bill Lindsay with the Philip B. Crosby Medal for writing THE MANAGEMENT AND CONTROL OF QUALITY. The Crosby medal was presented “for authoring a distinguished book contributing significantly to the extension of the philosophy and application of the principles, methods, and techniques of quality management.”

"About this title" may belong to another edition of this title.

Shipping: £ 2.80
Within United Kingdom

Destination, rates & speeds

Add to Basket

Top Search Results from the AbeBooks Marketplace

Seller Image

Evans, James
Published by South-Western College Pub (2016)
ISBN 10: 1305662547 ISBN 13: 9781305662544
New Hardcover Quantity: 1
Seller:
Pieuler Store
(Suffolk, United Kingdom)

Book Description Condition: new. Book is in NEW condition. Satisfaction Guaranteed! Fast Customer Service!!. Seller Inventory # PSN1305662547

More information about this seller | Contact seller

Buy New
£ 64.10
Convert currency

Add to Basket

Shipping: £ 2.80
Within United Kingdom
Destination, rates & speeds
Seller Image

Evans, James R.; Lindsay, William M.
Published by Cengage Learning (2016)
ISBN 10: 1305662547 ISBN 13: 9781305662544
New Hardcover Quantity: 10
Seller:
brandnewtexts4sale
(Houston, TX, U.S.A.)

Book Description Hardcover. Condition: New. 100% BRAND NEW ORIGINAL US HARDCOVER STUDENT 10th Edition / Mint condition / Never been read / ISBN-13: 9781305662544 / Shipped out in one business day with free tracking. book. Seller Inventory # 1305662547

More information about this seller | Contact seller

Buy New
£ 121.36
Convert currency

Add to Basket

Shipping: £ 54.99
From U.S.A. to United Kingdom
Destination, rates & speeds
Stock Image

Evans, James R.
Published by Cengage Learning (2016)
ISBN 10: 1305662547 ISBN 13: 9781305662544
New Hardcover Quantity: 1
Seller:
Grumpys Fine Books
(Tijeras, NM, U.S.A.)

Book Description Hardcover. Condition: new. Prompt service guaranteed. Seller Inventory # Clean1305662547

More information about this seller | Contact seller

Buy New
£ 287.11
Convert currency

Add to Basket

Shipping: £ 23.57
From U.S.A. to United Kingdom
Destination, rates & speeds
Stock Image

Evans, James R.; Lindsay, William M.
Published by Cengage Learning (2016)
ISBN 10: 1305662547 ISBN 13: 9781305662544
New Hardcover Quantity: 1
Seller:
Front Cover Books
(Denver, CO, U.S.A.)

Book Description Condition: new. Seller Inventory # FrontCover1305662547

More information about this seller | Contact seller

Buy New
£ 291.36
Convert currency

Add to Basket

Shipping: £ 23.97
From U.S.A. to United Kingdom
Destination, rates & speeds
Stock Image

Evans, James R.; Lindsay, William M.
Published by Cengage Learning (2016)
ISBN 10: 1305662547 ISBN 13: 9781305662544
New Hardcover Quantity: 1
Seller:
GoldenWavesOfBooks
(Fayetteville, TX, U.S.A.)

Book Description Hardcover. Condition: new. New. Fast Shipping and good customer service. Seller Inventory # Holz_New_1305662547

More information about this seller | Contact seller

Buy New
£ 293.37
Convert currency

Add to Basket

Shipping: £ 22
From U.S.A. to United Kingdom
Destination, rates & speeds
Stock Image

Evans, James R.; Lindsay, William M.
Published by Cengage Learning (2016)
ISBN 10: 1305662547 ISBN 13: 9781305662544
New Hardcover Quantity: 1
Seller:
GoldBooks
(Austin, TX, U.S.A.)

Book Description Hardcover. Condition: new. New Copy. Customer Service Guaranteed. Seller Inventory # think1305662547

More information about this seller | Contact seller

Buy New
£ 291.40
Convert currency

Add to Basket

Shipping: £ 24.36
From U.S.A. to United Kingdom
Destination, rates & speeds
Stock Image

Evans, James R.
Published by Cengage Learning (2016)
ISBN 10: 1305662547 ISBN 13: 9781305662544
New Hardcover Quantity: 1
Seller:
Wizard Books
(Long Beach, CA, U.S.A.)

Book Description Hardcover. Condition: new. New. Seller Inventory # Wizard1305662547

More information about this seller | Contact seller

Buy New
£ 292.04
Convert currency

Add to Basket

Shipping: £ 23.97
From U.S.A. to United Kingdom
Destination, rates & speeds
Stock Image

Evans, James R.
Published by Cengage Learning (2016)
ISBN 10: 1305662547 ISBN 13: 9781305662544
New Hardcover Quantity: 1
Seller:
LibraryMercantile
(Humble, TX, U.S.A.)

Book Description Condition: new. Seller Inventory # newMercantile_1305662547

More information about this seller | Contact seller

Buy New
£ 292.68
Convert currency

Add to Basket

Shipping: £ 24.36
From U.S.A. to United Kingdom
Destination, rates & speeds
Stock Image

Evans, James R.; Lindsay, William M.
Published by Cengage Learning (2016)
ISBN 10: 1305662547 ISBN 13: 9781305662544
New Hardcover Quantity: 1
Seller:
Hafa Adai Books
(Moncks Corner, SC, U.S.A.)

Book Description Condition: new. Seller Inventory # Hafa_fresh_1305662547

More information about this seller | Contact seller

Buy New
£ 300.34
Convert currency

Add to Basket

Shipping: £ 25.89
From U.S.A. to United Kingdom
Destination, rates & speeds