Success with the Gentle Art of Verbal Self-Defense - Hardcover

Elgin, Suzette Haden

9780136885733: Success with the Gentle Art of Verbal Self-Defense
Hardcover
ISBN 10: 013688573X ISBN 13: 9780136885733
Publisher: Prentice Hall, 1989
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Demonstrates how to identify, avoid, and defuse verbal attacks, tells how to handle irate customers and manipulative bosses, and describes techniques for improving communication

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  • PublisherPrentice Hall
  • Publication date1989
  • ISBN 10 013688573X
  • ISBN 13 9780136885733
  • BindingHardcover
  • Number of pages648
  • Rating

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9780136885818: Success With The Gentle Art Of Verbal Self-Defense

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Publisher: Imprint Unknown, 2000
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