Professionalism in Healthcare, 3/e addresses the special skills and attitudes that a worker must possess to be recognized as a health care professional. This text stresses the idea that professional recognition isn’t automatically bestowed upon a person when he or she completes an educational program, obtains a degree or certificate, or secures a license to practice. Recognition as a healthcare professional has to be earned and maintained each and every day. Professionalism is a state of mind, a way of “being,” “knowing,” and “doing” that distinguishes "exceptional" workers from the "ordinary". Enhancing professionalism has become a major challenge for healthcare educators, employers, and personnel. This text helps meet that challenge by describing the professional standards that apply to all health care workers–the “common ground” that everyone shares in providing the quality care and service excellence that today's patients deserve and demand.
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Dr. Makely manages administrative projects and the Employee Education and Development department for Clarian Health Partners in Indianapolis, one of the nation’s preeminent health care organizations employing 12,000 people. She's a Radiologic Technologist with a Master’s degree in Education and a Ph.D. in Human Resources. Dr. Makely has developed and directed allied health education programs, career advancement initiatives, and workforce education and development projects for more than thirty five years.
Dr. Makely is a consultant, speaker, author, and researcher. As President and CEO of Pine Ridge Publications, Inc. she has authored and published several books on health careers, cross-training, teamwork, and professionalism for Pine Ridge Publications, Prentice Hall, and other publishing companies. Dr. Makely authored the first two editions of Prentice Hall's health care professionalism texts as well as the new, third edition scheduled for publication in January, 2008.
Dr. Makely served on the Commission on Accreditation of Allied Health Education Programs (CAAHEP), the Advisory Panel of the National Multiskilled Health Practitioner Clearinghouse, the Pew Health Professions Commission’s Allied Health Advisory Panel, the National Health Care Skill Standards Review Committee, and the Indiana Chamber's Employer Advisory Council. She has directed several grant-funded programs including a federal demonstration site for the US Department of Labor and Workplace Skills programs for the Indiana Department of Workforce Development. In 1991, Dr. Makely was honored as the Baxter Fellow for Innovation in Health Management by the American Hospital Association's Research and Educational Trust and the Baxter Foundation.
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