For courses in Office Administration, Procedure, and Management courses.
Office Procedures for the 21st Century, Seventh Edition offers a desirable blend of procedural skills and soft skills and continues to be a market leader. Because of its relevant approach and proven system, it prepares students for employment in today's office environment and addresses the skills, strategies, and techniques needed to excel in any organization. This edition features an increased coverage of communication and human relations and offers more on ethics, technology and productivity. A new chapter on developing effective oral presentations is included and reorganized end of chapter exercises are supported by student working papers and a student data CD-ROM.
"synopsis" may belong to another edition of this title.
This edition addresses office procedures such as:
New! Chapter 13, Developing Effective Oral Presentations―appears in this edition.
New! More coverage of soft skills―appears in this edition.
New! An integrated coverage of ethics―includes sections in each chapter.
New! Stop ‘n Check sections―appear throughout the chapter content.
New! Reorganized end-of-chapter material―includes two types of exercises:
"About this title" may belong to another edition of this title.
(No Available Copies)
Search Books: Create a WantIf you know the book but cannot find it on AbeBooks, we can automatically search for it on your behalf as new inventory is added. If it is added to AbeBooks by one of our member booksellers, we will notify you!
Create a Want