IT Organization: Building A Worldclass Infrastructure (Harris Kern's Enterprise Computing Institute) - Hardcover

Kern, Harris; Galup, Stuart D.; Nemiro, Guy

3.81

16 ratings by Goodreads

9780130222985: IT Organization: Building A Worldclass Infrastructure (Harris Kern's Enterprise Computing Institute)

Hardcover

ISBN 10: 0130222984 ISBN 13: 9780130222985

Publisher: Prentice Hall, 2000

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It is painfully clear that few companies are achieving their goals for client/server reliability, availability, and serviceability. It is becoming equally clear that the problems are not technical, but organizational. How does one structure an IT organization that can achieve today's business goals using today's tools and architectures? This book takes on the challenge, and offers realistic, specific answers based on the experiences of more than 40 leading companies. You'll learn exactly what not to do, which lessons to draw lessons from the success of the traditional data center, and most importantly, how to design for the 21st century paradigm of "any data, anywhere, anytime." Learn what it really means to treat your network like you treat your data center; to organize your enterprise around mission-critical support instead of specific technologies; to maintain both centralized control and decentralized operations; to establish standards without imposing rigidity, and to bring discipline without bureaucracy. The book is concise, but the diagnoses are specific -- and so are the solutions.

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From the Back Cover:

2229H-4

Organizing IT for excellence in 21st century distributed environments

Few organizations are achieving their goals for reliability, availability, and serviceability in distributed environments―and the obstacles aren't technical, they're organizational. How does one structure an IT organization to succeed with today's tools and architectures? IT Organization: Building a World-Class Infrastructure delivers realistic, specific answers that draw upon the experiences of more than 40 leading companies. You'll discover how to:

Design your organization to deliver "any data, anywhere, anytime"
Combine mainframe-class discipline with 21st century flexibility
Treat your network like you treat your data center
Organize around business-critical support functions instead of trendy technologies
Establish standards without imposing rigidity -- and achieve discipline without bureaucracy
Overcome the myths that prevent IT organizations from succeeding

Harris Kern and his colleagues have built a worldwide reputation for evaluating IT organizations and identifying solutions -- fast. This concise, to-the-point book will help you do the same. Here are the right questions to ask, specific "people and process" techniques that work, sample SLAs and internal support agreements -- everything you need to make change happen, now!

About the Author:

Harris Kern is an IT consultant who specializes in working with Fortune 1000 firms to establish cost-effective, highly-available infrastructures; and the co-author of four Sun Microsystems Press books, including Building the New Enterprise. He resides in Woodland Hills, CA.

Stuart D. Galup is Assistant Professor of Computer Information Systems at Florida Atlantic University and a Certified Computing Professional. He resides in Ft. Lauderdale, FL.

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