Business Process Change: A Guide for Business Managers and BPM and Six Sigma Professionals (The MK/OMG Press) - Softcover

Harmon, Paul

Softcover

ISBN 10: 0128003871 ISBN 13: 9780128003879

Publisher: Morgan Kaufmann, 2014

Synopsis

Business Process Change, 3rd Edition provides a balanced view of the field of business process change. Bestselling author Paul Harmon offers concepts, methods, cases for all aspects and phases of successful business process improvement. Updated and added for this edition is new material on the development of business models and business process architecture development, on integrating decision management models and business rules, on service processes and on dynamic case management, and on integrating various approaches in a broad business process management approach. New to this edition: How to develop business models and business process architecture How to integrate decision management models and business rulesNew material on service processes and on dynamic case managementLearn to integrate various approaches in a broad business process management approach

About this title

Review:

"The book covers a large number of embedded computing topics and therefore can be recommended to any reader interested in getting initial information about this area." --Computing Reviews

"...a practical reference for managers and practitioners interested in BPM or already involved in business process initiatives in large to medium organizations...Readers will profit extensively from the best practices and examples presented." --Computing Reviews

"... this was a good read and should be something that anyone practicing BPM puts into their library and consults often. There is good balance throughout the book. This balance includes a lot of BPM and an appropriate dose of BPMS." --Smarter Process: Thoughts from the CTO, January 5, 2015

Review:

This best-selling business process book includes concepts, methods, and cases for all aspects and phases of successful BP improvement with valuable updated new material.

About this edition

• Publisher: Morgan Kaufmann
• Publication date: 2014
• ISBN 10: 0128003871
• ISBN 13: 9780128003879
• Binding: Paperback
• Edition number: 3
• Number of pages: 524