Stop Talking, Start Communicating: Counterintuitive Secrets to Success in Business and in Life, with a foreword by Martha Mendoza (BUSINESS BOOKS) - Softcover
PLAY DUMB. BE BORING.
DON'T SOLVE PROBLEMS.
AND ABOVE ALL, DON'T BE YOURSELF.
Not exactly what you'd expect to hear from a communication expert, but these counterintuitive strategies are precisely what we need to interact productively and meaningfully in today's digital world. Our overreliance on quick, cheap, and easy means of "staying connected" is eroding our communication skills. Speed steamrolls thoughtfulness; self-expression trumps restraint. Errors and misunderstandings increase. And our relationships suffer.
With startling insights and a dash of humor, Stop Talking, Start Communicating combines scientific research with real-world strategies to deliver a proven approach to more effective communication.
"Only Geoffrey Tumlin could write a book about a serious problem--our mounting communication deficiencies--and make me laugh and learn all the way through it. Witty, smart, and 100 percent accurate, Stop Talking, Start Communicating points the way to a better conversational future." -- Tina Morris, managing director at Standard & Poor's
"An elegantly analytical, accessible, and enjoyable guide to improving interpersonal communication, Stop Talking, Start Communicating is a key resource for anyone who wants to be a difference-making leader, manager, or team member." -- Eduardo Sanchez, deputy chief medical officer of the American Heart Association
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Product Description:
Title: Stop Talking, Start Communicating: Counterintuitive Secrets <>Binding: Paperback <>Author: Geoffrey Tumlin <>Publisher: MCGRAW-HILL Professional
About the Author:
Geoffrey Tumlin is CEO of Mouthpeace Consulting LLC, a communication consulting company, and president of On-Demand Leadership, a leadership development company. A portion of the author's royalties will be donated to Critical Skills Nonprofit, a 501(c)(3) public charity founded by the author to provide communication and leadership skills training to chronically underserved populations.
"About this title" may belong to another edition of this title.
- PublisherMcGraw-Hill Education
- Publication date2013
- ISBN 10 0071813047
- ISBN 13 9780071813044
- BindingPaperback
- Number of pages258
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Stop Talking, Start Communicating: Counterintuitive Secrets to Success in Business and in Life, with a foreword by Martha Mendoza
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Stop Talking, Start Communicating: Counterintuitive Secrets to Success in Business and in Life, with a foreword by Martha Mendoza
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Stop Talking, Start Communicating: Counterintuitive Secrets to Success in Business and in Life, with a foreword by Martha Mendoza
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Stop Talking, Start Communicating : Play Dumb, Be Boring, Blow Things Off, Lose Your Friends, and Other Counterintuitive Secrets to Success in Business and in Life
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Book Description Paperback. Condition: new. Paperback. Proven counterintuitive ways any business professional can use to communicate meaningfully and productively in today's oversaturated digital environment Describes how quality communication has been degraded by today's overuse of quick, cheap, and easy digital communication such as e-mails, texts, and social media-and helps professionals connect with others in real, meaningful ways to get more accomplished than ever Tumlin's counterintuitive methods include Don't Be Yourself (your first communication response is usually your worst), Don't Solve Problems (resist the urge to handle every issue that comes your way), and Play Dumb (give people an opportunity to self-correct) The author has served as a business communications consultant to organizations such as Capital One Bank, Boston Scientific Corporation, Wyeth/Pfizer, and Shell Oil, among others Combines scientific research with realistic practice to deliver counterintuitive and effective communication strategies, such as Don't Be Yourself, Don't Solve Problems, and Play Dumb. This title turns conventional wisdom on its head to help you navigate a world dominated by powerful technological devices that are eroding our communication skills. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Seller Inventory # 9780071813044
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