Perfect Phrases for Communicating Change (Perfect Phrases) (Perfect Phrases Series) - Softcover

Lawrence Polsky, .

Softcover

ISBN 10: 0071738312 ISBN 13: 9780071738316

Publisher: McGraw-Hill Education, 2010

Synopsis

Keeping employees focused and enthusiastic during times of organizational upheaval is crucial to a company’s ability to move through change quickly and effectively. This comprehensive guide offers managers hundreds of ready-to-use phrases right at their fingertips. No matter the change situation whether it be handling resistance, clarifying new roles and responsibilities, or rallying teams Perfect Phrases for Communicating Change will provide managers with the right words at the right time. They will learn how to:

• Announce change
• Respond to questions
• Overcome employee fear
• Clarify roles and responsibilities
• Keep employees motivated
• Address performance problems

This easy-to-use guide includes everything a manager needs to succeed the winning words and all-purpose phrases that will empower employees to adapt quickly to challenges of organizational change.

About this title

About the Author:

Lawrence Polsky is a managing partner at PeopleNRG, a change management consultancy firm that specializes in optimizing "people energy" through high impact tools, programs and ideas. For the past 16 years, he has assisted dozens of organizations as a consultant, coach, and trainer in the areas of leadership, change management, team building, and professional development. Antoine Greschel is a managing partner at PeopleNRG, a change management consultancy firm that specializes in optimizing "people energy" through high impact tools, programs and ideas. He was previously head of Global eLearning and Leadership Education at Aventis, a $20B pharmaceutical company, headquartered in France. He has over 15 years of experience developing award-winning programs that improve business communication and leadership within global, multi-cultural settings.

About this edition

• Publisher: McGraw-Hill Education
• Publication date: 2010
• ISBN 10: 0071738312
• ISBN 13: 9780071738316
• Binding: Paperback
• Edition number: 1
• Number of pages: 176