How to Measure Human Resource Management (GENERAL FINANCE & INVESTING) - Hardcover

9780071369985: How to Measure Human Resource Management (GENERAL FINANCE & INVESTING)
View all copies of this ISBN edition:
 
 
Once thought of simply as the place where employee records are kept, today's human resources department has evolved into a manager of human capital. However, HR faces challenges - among them providing necessary services at competitive cost, enhancing productivity, and justifying budgets at a time when outsourcing firms threaten its very existence. Now more than ever, HR needs to position itself as a value-added partner that contributes to the strategic goals of its organization. This Third Edition of a human resources classic is the only book to provide a proven, quantifiable method for accurately measuring the productivity of all major HR functions. "How to Measure Human Resources Management" is nothing short of a must-have for HR managers - a tool that allows you to gauge the effectiveness of your department and communicate with senior management in the quantitative business language they understand.Thoroughly revised, this practical guide offers new chapters that show how to measure: intellectual capital; the effectiveness of the HR Web site - the employee handbook, retirement and benefits information, etc.; and, HR call centers and service centers. Now you can accurately measure virtually anything that needs measuring, from a specific task to the way your entire department is organized. You'll see how to support your managerial decisions - from how much HR staff is needed to how much to spend on HR services - with hard numbers obtained from easy-to-apply formulas and benchmark database examples. Authors Jac Fitz-enz and Barbara Davison expertly demonstrate how you can: evaluate all your human resources activities and costs, including: staffing, training, HRIS services, employee turnover, employee absence control, and the pay and benefits system; and, collect data on costs, time, and the quantity and quality of work.The book includes another new chapter on employee communications - which is at the heart of leading the new employee - as well as expanded coverage of the role of technology, now the driving force in HR management. The authors also offer guidance in linking HR activities to business objectives and, ultimately, to the organization's goals. In addition, they examine the future direction of HR and its likely prospects, problems, and payoffs in the new millennium. Direct, easy-to-follow, and remarkably insightful, "How to Measure Human Resources Management" is a resource no HR manager can afford to be without. Protect your HR department and prove its value with a measurement system that works.Is it cost-effective to add staff in a given area? Does a training program have a positive impact on costs and sales? How can you increase employee satisfaction and also benefit the organization? At a time when human resources managers are under great pressure to accurately measure job performance, defend their budgets against outsourcing, and even justify their own existence, answering questions like these is a necessary yet often difficult challenge. "How to Measure Human Resources Management" is designed to help HR managers confidently measure all major personnel functions and make tough decisions. From hiring and staffing, to compensation and benefits, to training and development, to employee relations and retention programs and more, you'll see how to better measure and manage overall HR productivity and service - confirming your role in giving your company a competitive edge.This completely updated Third Edition of a classic HR text provides a wealth of new information, including: measuring intellectual capital and Web-based HR systems; connecting compensation to revenues and expenses; keeping management satisfied with the hiring process; assessing the value of outsourcing and call centers; measuring the effect of leadership and management development; and, understanding the costs of and reasons for absenteeism and turnover. Use "How to Measure Human Resources Management" to show top management in quantitative terms how the HR function contributes to your company's bottom line.

"synopsis" may belong to another edition of this title.

About the Author:
McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

"About this title" may belong to another edition of this title.

  • PublisherMcGraw Hill
  • Publication date2002
  • ISBN 10 0071369988
  • ISBN 13 9780071369985
  • BindingHardcover
  • Edition number3
  • Number of pages368
  • Rating

Other Popular Editions of the Same Title

9780070212596: How To Measure Human Resource Management (McGraw-Hill Training Series)

Featured Edition

ISBN 10:  ISBN 13:  9780070212596
Publisher: McGraw Hill Higher Education, 1995
Hardcover

  • 9780070211315: How to Measure Human Resources Management

    New Yo..., 1984
    Hardcover

Top Search Results from the AbeBooks Marketplace

Stock Image

Jac Fitz-enz
Published by McGraw Hill (2002)
ISBN 10: 0071369988 ISBN 13: 9780071369985
New Hardcover Quantity: 1
Seller:
Wizard Books
(Long Beach, CA, U.S.A.)

Book Description Hardcover. Condition: new. New. Seller Inventory # Wizard0071369988

More information about this seller | Contact seller

Buy New
£ 20.70
Convert currency

Add to Basket

Shipping: £ 2.77
Within U.S.A.
Destination, rates & speeds
Stock Image

Jac Fitz-enz
Published by McGraw-Hill Education (2002)
ISBN 10: 0071369988 ISBN 13: 9780071369985
New Hardcover Quantity: 1
Seller:
LibraryMercantile
(Humble, TX, U.S.A.)

Book Description Condition: new. Seller Inventory # newMercantile_0071369988

More information about this seller | Contact seller

Buy New
£ 22.02
Convert currency

Add to Basket

Shipping: £ 2.38
Within U.S.A.
Destination, rates & speeds
Stock Image

Jac Fitz-enz
Published by McGraw Hill (2002)
ISBN 10: 0071369988 ISBN 13: 9780071369985
New Hardcover Quantity: 1
Seller:
GoldenWavesOfBooks
(Fayetteville, TX, U.S.A.)

Book Description Hardcover. Condition: new. New. Fast Shipping and good customer service. Seller Inventory # Holz_New_0071369988

More information about this seller | Contact seller

Buy New
£ 21.84
Convert currency

Add to Basket

Shipping: £ 3.17
Within U.S.A.
Destination, rates & speeds
Stock Image

Jac Fitz-enz
Published by McGraw Hill (2002)
ISBN 10: 0071369988 ISBN 13: 9780071369985
New Hardcover Quantity: 1
Seller:
GoldBooks
(Austin, TX, U.S.A.)

Book Description Hardcover. Condition: new. New Copy. Customer Service Guaranteed. Seller Inventory # think0071369988

More information about this seller | Contact seller

Buy New
£ 22.49
Convert currency

Add to Basket

Shipping: £ 3.37
Within U.S.A.
Destination, rates & speeds
Stock Image

Jac Fitz-enz
Published by McGraw-Hill Education (2002)
ISBN 10: 0071369988 ISBN 13: 9780071369985
New Hardcover Quantity: 1
Seller:
Front Cover Books
(Denver, CO, U.S.A.)

Book Description Condition: new. Seller Inventory # FrontCover0071369988

More information about this seller | Contact seller

Buy New
£ 24.72
Convert currency

Add to Basket

Shipping: £ 3.41
Within U.S.A.
Destination, rates & speeds
Seller Image

Fitz-enz, Jac
ISBN 10: 0071369988 ISBN 13: 9780071369985
New Hardcover Quantity: 5
Seller:
BargainBookStores
(Grand Rapids, MI, U.S.A.)

Book Description Hardback or Cased Book. Condition: New. How to Measure Human Resource Management 1.47. Book. Seller Inventory # BBS-9780071369985

More information about this seller | Contact seller

Buy New
£ 30.95
Convert currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, rates & speeds
Stock Image

Jac Fitz-enz; Barbara Davison
Published by McGraw-Hill Education (2002)
ISBN 10: 0071369988 ISBN 13: 9780071369985
New Hardcover Quantity: > 20
Seller:
Lakeside Books
(Benton Harbor, MI, U.S.A.)

Book Description Condition: New. Brand New! Not Overstocks or Low Quality Book Club Editions! Direct From the Publisher! We're not a giant, faceless warehouse organization! We're a small town bookstore that loves books and loves it's customers! Buy from Lakeside Books!. Seller Inventory # OTF-S-9780071369985

More information about this seller | Contact seller

Buy New
£ 30.41
Convert currency

Add to Basket

Shipping: £ 3.16
Within U.S.A.
Destination, rates & speeds
Stock Image

Jac Fitz-enz; Barbara Davison
Published by McGraw Hill (2002)
ISBN 10: 0071369988 ISBN 13: 9780071369985
New Hardcover Quantity: > 20
Seller:
Lucky's Textbooks
(Dallas, TX, U.S.A.)

Book Description Condition: New. Seller Inventory # ABLIING23Feb2215580012267

More information about this seller | Contact seller

Buy New
£ 33.30
Convert currency

Add to Basket

Shipping: £ 3.16
Within U.S.A.
Destination, rates & speeds
Stock Image

Jac Fitz-enz
Published by McGraw Hill (2024)
ISBN 10: 0071369988 ISBN 13: 9780071369985
New Hardcover Quantity: 20
Print on Demand
Seller:
Save With Sam
(North Miami, FL, U.S.A.)

Book Description Hardcover. Condition: New. Brand New! This item is printed on demand. Seller Inventory # 0071369988

More information about this seller | Contact seller

Buy New
£ 38.65
Convert currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, rates & speeds
Stock Image

Jac Fitz-enz; Barbara Davison
Published by McGraw Hill (2002)
ISBN 10: 0071369988 ISBN 13: 9780071369985
New Hardcover Quantity: > 20
Seller:
California Books
(Miami, FL, U.S.A.)

Book Description Condition: New. Seller Inventory # I-9780071369985

More information about this seller | Contact seller

Buy New
£ 40
Convert currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, rates & speeds

There are more copies of this book

View all search results for this book