This is a text on achieving profitability through quality, updated for the global marketplace of the 1990s. Principles are put into practice and the two critical success factors are fully explored: how to build quality controls into every phase of operations - product and service development, production, engineering, marketing, distribution, sales, customer service; and how to drive communication and the implementation of quality control strategies down and across organizational lines, mobilizing commitment at every level. For this revised third edition, the author has added a discussion of the significance of quality control to corporate profitability; 12 benchmarks for quality control in the 1990s; and four management principles for achieving a total quality orientation. Topics are brought to life with practical examples and more than 200 illustrations.
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Dr. Feigenbaum is the originator of Total Quality Control, the approach to quality and profitability that has profoundly influenced management strategy in the competition for world markets in the U.S., Europe, Japan and throughout the industrialized world.
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Book Description MCGRAW-HILL EDUCATION (ISE EDITIONS), 1991. Book Condition: Very Good. Internat.2r.e.. N/A. Ships from the UK. Former Library book. Great condition for a used book! Minimal wear. Bookseller Inventory # GRP16798457
Book Description McGraw-Hill Education (ISE Editions), 1958. Book Condition: Fair. This book has hardback covers. Privately owned, With usual stamps and markings, In fair condition, suitable as a study copy. Bookseller Inventory # 3219552
Book Description Paperback. Book Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Bookseller Inventory # GOR003926045
Book Description MCGRAW-HILL EDUCATION (ISE EDITIONS), 1991. Paperback. Book Condition: Good. Good condition, some are ex-library and can have markings. Bookseller Inventory # GD-199-02-3356003
Book Description MCGRAW-HILL EDUCATION (ISE EDITIONS), 1991. Book Condition: very good. Gently used. Expect delivery in 20 days. Bookseller Inventory # 9780071126120-3