TOTAL QUALITY CONTROL, 3E REVI - Softcover
This is a text on achieving profitability through quality, updated for the global marketplace of the 1990s. Principles are put into practice and the two critical success factors are fully explored: how to build quality controls into every phase of operations - product and service development, production, engineering, marketing, distribution, sales, customer service; and how to drive communication and the implementation of quality control strategies down and across organizational lines, mobilizing commitment at every level. For this revised third edition, the author has added a discussion of the significance of quality control to corporate profitability; 12 benchmarks for quality control in the 1990s; and four management principles for achieving a total quality orientation. Topics are brought to life with practical examples and more than 200 illustrations.
"synopsis" may belong to another edition of this title.
From the Publisher:
Focuses on methods to ensure customer satisfaction and retention A new emphasis is placed on managing, operating, and integrating the key areas of a company's quality value chain The technical and statistical methodologies for quality and the process control Six Sigma and its role in Total Quality Management
About the Author:
Dr. Feigenbaum is the originator of Total Quality Control, the approach to quality and profitability that has profoundly influenced management strategy in the competition for world markets in the U.S., Europe, Japan and throughout the industrialized world.
"About this title" may belong to another edition of this title.
- PublisherMcGraw-Hill Education / Asia
- Publication date1991
- ISBN 10 0071126120
- ISBN 13 9780071126120
- BindingPaperback
- Edition number3
- Number of pages863
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TOTAL QUALITY CONTROL, 3E REVI
Published by
MCGRAW-HILL EDUCATION (ISE EDITIONS)
(1991)
ISBN 10: 0071126120
ISBN 13: 9780071126120
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Book Description Paperback. Condition: Very Good. Total Quality Control This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9780071126120
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Book Description Paperback. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 6545-9780071126120
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Total Quality Control
Published by
McGraw-Hill Education
(1991)
ISBN 10: 0071126120
ISBN 13: 9780071126120
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Softcover
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Book Description Condition: Good. Internat.2r.e. Ships from the UK. Used book that is in clean, average condition without any missing pages. Seller Inventory # 15264255-6
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Total Quality Control
Published by
McGraw-Hill Education
(1991)
ISBN 10: 0071126120
ISBN 13: 9780071126120
Used
Softcover
Quantity: 1
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Rating
Book Description Condition: Very Good. Internat.2r.e. Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects. Seller Inventory # GRP16798457
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