Dealing With People You Can't Stand - Softcover
This guide identifies ten types of difficult people on the job, including tanks, snipers, grenades, know-it-alls and think-they-know-it-alls. It shows how to get results with each type and explains: how difficult people think, what they fear and why they act as they do; why difficulty is in the eye of the beholder; and how to cultivate nine "take-charge" skills that turn conflict into cooperation. The book contains humorous cartoons and should help boost teamwork.
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- PublisherMcGraw-Hill Education
- Publication date1994
- ISBN 10 0070078386
- ISBN 13 9780070078383
- BindingPaperback
- Edition number1
- Number of pages192
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Dealing With People You Can't Stand
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(1994)
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