This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations.
·24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests.
·4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language.
·The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner.
·The audio CD provides valuable listening practice to accompany each unit.
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Book Description Condition: New. Seller Inventory # 12375727-n
Book Description Book & Merchandise. Condition: new. Book & Merchandise. This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations. 24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests.4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language.The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner.The online audio provides valuable listening practice to accompany each unit. This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Seller Inventory # 9780007431984
Book Description paperback. Condition: New. Language: ENG. Seller Inventory # 9780007431984
Book Description UNK. Condition: New. New Book. Shipped from UK. Established seller since 2000. Seller Inventory # FC-9780007431984
Book Description Mixed media product. Condition: New. New copy - Usually dispatched within 4 working days. This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations. Seller Inventory # B9780007431984
Book Description Paperback. Condition: new. New. Fast Shipping and good customer service. Seller Inventory # Holz_New_0007431988
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Book Description Paperback. Condition: new. Buy for Great customer experience. Seller Inventory # GoldenDragon0007431988