Passion for Excellence - Softcover

Peters, Tom; Austin, Nancy

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384 ratings by Goodreads

Softcover

ISBN 10: 0006370624 ISBN 13: 9780006370628

Publisher: HarperCollins, 1994

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In this sequel to "In Search of Excellence", the authors divulge the three secrets of long-term business excellence: superior customer or client service, constant innovation, and full use of the abilities of every company employee. But the one element linking these three together is leadership, and the heart and soul of the whole concept is Management by Wandering About (MBWA).

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Product Description:

In this internationally bestselling sequel to the classic business book In Search of Excellence, Tom peters and Nancy Austin reveal the secrets of a management revolution. The authors show how by mixing attention to detail with values, vision and integrity, you can achieve long-term excellence.

From the Back Cover:

'A PASSION FOR EXCELLENCE' -
THE LEADERSHIP DIFFERENCE

In this internationally best-selling sequel to the classic business book 'In Search For Excellence', Tom Peters and Nancy Austin reveal the secrets of a management revolution. The authors show how by mixing attention to detail with values, vision and integrity, you can achieve long-term excellence.

The heart and soul of the management revolution is leadership which mixes tough-mindedness with tenderness, enabling every employee to take possession of their own achievements, and which demands that each person becomes an innovative contributor to the company's success.

Dedicated to imaginative leaders everywhere, this book is for all concerned about the pursuit of excellence in the business world and in public service.

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